A range of grants is available to help you with your recovery.
If you need help with financial decisions after a bushfire, visit the moneysmart.gov.au dealing with natural disasters website for advice.
SA Business Information Hub
The SA Business Information Hub provides information, advice and support for businesses impacted by bushfires and COVID-19.
National Debt Helpline
Free financial counselling is available by contacting the National Debt Helpline on 1800 007 007. You can receive free, independent and confidential advice to help you manage your debts or negotiate with creditors. The service does not provide investment advice or recommend products, or receive commissions.
Small business owners and sole traders can also access free financial counselling by calling the Small Business Bushfire Counselling Support Line on 1800 413 828. You can speak with a financial counsellor about your options. The service is non-judgmental, free, independent and confidential.
Assistance for individuals/families
Assistance for primary producers
Assistance for groups/organisations
- NAB Foundation Community Grants
- SA Healthy Towns Challenge Round 4
- Strengthening Community Wellbeing after Bushfires
NBN Relief Package
How much: One-off credit of up to $300
Who it is for: NBN customers who have lost their home or business in the fire. NBN customers living and/or operating a business in the fire scar are also eligible to apply for a one-off credit of up to $50.
Find out more:
- Contact your internet service provider
Back to Business farm support
What it is: Up to three free one-on-one sessions with a local farm management consultant
Who it is for: Red meat (sheep, goat, cattle) producers directly impacted by the bushfires
Find out more:
NAB Foundation Community Grants
How much: Up to $10,000
Who is it for: Charities, social enterprises or organisations with a charitable purpose can apply for a grant to support a project, program or initiative that helps communities prepare for natural disasters, support long-term recovery and build resilience to future disasters.
There are two rounds:
- Applications received from 31 August, 2022 will be assessed and successful grantees will be notified in October 2022.
Find out more:
- To find out more about the full criteria and apply for a grant visit https://www.nab.com.au/about-us/social-impact/community/nab-foundation-and-grants
SA Healthy Towns Challenge
How much: Up to $50,000
Who it is for: Grants of up to $50,000 each will be provided to a minimum of five towns (or groups of towns) each year for four years, across the six regional SA Local Health Networks
- To find out more about the full criteria and apply for a grant visit SA Healthy Towns Challenge.
Strengthening Community Wellbeing after Bushfires
How much: Up to $20,000
Who is it for: This third and final round of the grants offers up to $20,000 for locally driven projects in the bushfire impacted areas of Adelaide Hills, Kangaroo Island and Yorketown and surrounding areas.
Round Three has a focus on projects that strengthen, support and protect the mental health and wellbeing of the community for now and in the years to come. This includes projects that increase:
- the ability of local groups to lead and respond to community mental health and wellbeing needs
- mental health and wellbeing awareness/literacy
- community resilience.
More information about these grants, including the application form and grant guide required to apply, are available at www.wellbeingsa.sa.gov.au/bushfiregrants
Applications are due back to Wellbeing SA by 5pm on Friday 29 July 2022.
Rural Aid Assistance
Rural Aid offers free, confidential counselling to registered farmers and their family. They conduct counselling at the place that best suits, on farm, in town or over the phone. Rural Aid counsellors are professionally trained to help support people navigate all kinds of life challenges but come with an understanding of the unique needs of rural people. They can support with practical strategies to help you refocus and get back on track.
More information on assistance is available at www.ruralaid.org.au
Waiver of state government administration fees
The Government of South Australia is waiving certain fees and charges for people affected by the bushfires.
- Fees waived for replacement drivers licences and births, deaths and marriage certificates for those who lost them as a result of the fires
- Refund of unexpired registrations for vehicles destroyed by bushfire
- Applications are being accepted to waive registration of replacement motor vehicles.
Land Services SA
Land Services SA have a Bushfire Relief Program for eligible property owners, including
- register searches free of charge
- registration fee relief for transfers and other related dealings.
Visit the Land Services SA website for more information.
Some councils have other waivers and fee relief programs in place. Contact your local council for more information
The Government of South Australia is providing tax relief measures for people affected by the bushfires.
- tax relief for the stamp duty payable on the purchase of replacement properties and motor vehicles
- relief for 2019-2020 and 2020-21 land tax liabilities
- a hold on the Emergency Services Levy debt collection.
Australian Tax Office (ATO) bushfire assistance
The ATO can provide a range of support options including:
- extra time to pay your debt or lodge tax forms such as activity statements
- help finding your lost tax file number (TFN) by using methods to verify your identity such as your date of birth, address and bank account details
- re-issuing income tax returns, activity statements and notices of assessment
- helping you re-construct tax records lost or damaged in the bushfire
- prioritising any refunds you are owed
- setting up a payment plan tailored to your circumstances including an interest-free period
- remitting penalties or interest charged during the time you have been affected by the bushfires
- giving you more time to meet SMSF lodgments and payment obligations
- ability to give you a refund when you lodge, which we’d normally use to reduce or pay down a debt.
Tax Help Program
Tax Help is a network of ATO-trained and accredited community volunteers who provide a free and confidential service to help people complete their tax returns online using myTax.
Eligibility criteria apply. More information is available at the ATO Tax Help website.
UniSA Tax Help Clinic
The Tax clinic at UniSA is a friendly, student-run service providing free advice from UniSA taxation students under the supervision of experienced tax professionals.
If you are an Australian resident (for tax purposes), or a small business without a tax agent, they may be able to help you.
Tax implications around grants
For income tax implications related to receiving grants, please contact the ATO.
Banks assisting bushfire-affected customers
We are aware of the following banks offering assistance to their customers. Please contact your bank for more information.
If you have lost registered motor vehicles because of the fires, you can ask for a refund of some of your Registration and Third Party Insurance fees (PDF 130KB).
If you have lost a registered boat, you can ask for a refund of the unexpired registration fee (PDF 960KB). You need to state that the boat was destroyed in a recent fire. All administration/processing fees will be waived.
Find out how to replace your documents. In major disasters some replacement fees may be waived.
The Department of Foreign Affairs and Trade may replace, free of charge, passports that have been lost or damaged in declared natural disasters. Visit the Department of Foreign Affairs and Trade website or phone the Australian Passport Information Service on 131 232.
Birth, death and marriage certificates
Certificates of title
A certificate of title is an official record of land ownership in South Australia.
Concession and health care cards
To replace concession and health care cards, including Medicare card, Seniors card and Pensioner concession card:
If you need your card urgently, a service centre can provide you with a temporary card.
Firearms licences and registration papers
Proof of age card
Apply for a proof of age card online.
To obtain a copy of a tenancy agreement, contact your landlord or agent.
When a new Seniors Card is issued, the old card will be cancelled. Any balance on your card will be automatically transferred to the new card.
Vehicle registration and licences
Phone or visit Service SA to replace a range of documents:
- phone 13 10 84 (Monday to Friday 8.00 am to 6.00 pm, excluding public holidays)
- visit a customer service centre
These documents can be replaced online:
- boat labels and certificates
- boat licence
- disability parking permit
- driver's licence, provisional licence or learner's permit
- motor vehicle number plates.